ForestNation Shop Terms (the βFun Legal Bitsβ) ?
Last updated: 7 August 2025
1. Who We Are
Weβre ForestNation Inc. (βwe,β βus,β βourβ). When you buy from us, you help plant more treesβso thank you!
2. What You Can Buy
| Product |
Ships To |
Ships From |
Refundable? |
Delivery Time* |
| Tree Kits (physical) |
?? USA addresses only |
Tennessee, USA |
Yes (see Β§ 5) |
1β2 day handling + 3β5 days USPS Priority |
| Gift Stories (digital e-gifts) |
? Worldwide |
Online |
Non-refundable (instantly delivered) |
Instant email |
*Delivery times are estimatesβpostal gremlins can cause hiccups.
3. Ordering & Payment
- You must be 18 + or have guardian permission.
- Your card details are encrypted end-to-end.
- We reserve the right to cancel or limit any order (fraud filters, stock issues, or suspicious tree-hoarding).
4. Shipping
- Tree Kits leave our nursery 1β2 business days after payment.
- USPS Priority gets them to you in 3β5 business days.
- Tracking numbers sprout in your inbox once shipped.
- We currently canβt ship Tree Kits outside the USA (imports are tough on tiny seedlings).
5. Returns, Exchanges & Damaged Goods
- Change your mind? Tell us within 14 days of delivery. Unopened kits only, please.
- You cover return shipping; weβll refund the product price once safely back with us.
- Received a crushed cup or missing seeds? Email a photo within 7 days and weβll send a free replacementβour treat.
Digital Gift Stories canβt be βreturnedβ once sent (kind of like a hug), but if somethingβs wrong, let us know and weβll fix it.
6. Using Our Site
- Donβt break the law, spam, hack, or upload anything nasty.
- All site content (text, pics, code) is oursβplease donβt copy without permission.
- We can update prices, products, or these terms at any time. Continued use = acceptance.
7. Limitation of Liability
We do our best, but life (and nature) is unpredictable. ForestNation isnβt liable for indirect, incidental, or cosmic damages beyond the value of your purchase. Some states donβt allow this capβif thatβs you, the maximum allowed by law applies.
8. Governing Law
These terms are governed by the laws of London, UK (our corporate roots). Any disputes sprout there.
9. Privacy
We respect your data like we respect forests. See our separate Privacy Policy for full details.
10. Questions?
Reach us at [email protected]. Weβre humans (and tree lovers) eager to help.
Thanks for growing a greener world with us! ?