GDPR Compliant as of 25th MAY 2018
This is our updated Privacy Policy which goes into effect on May 25, 2018. We will be making some tweaks and editions to this policy during the coming weeks.
ForestNation is committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you. [email protected]
To use this site and it’s functions properly you need to consent to the Processing of your Personal Data as described in this Privacy Policy.
We call ourselves a Social Business because we combine commercial, social and environmental goals equally. ForestNation is a limited company registered in the United Kingdom.
Our registered address is:
ForestNation Ltd
1st Floor
2 Woodberry Grove
Finchley
London
N12 0DR
UK
For any privacy-related questions, you can reach us at [email protected]
This privacy policy applies to all visitors and customers using or accessing any of the websites that we produced and maintain for the services that we provide, including forestnation.com, forestnation.com/shop, forestnation.com/net, forestnation.com/fundraisers, forestnation.com/plantseeds, forestnation.com/harvest, weplant.io
Personal Data – any information relating to an identified or identifiable natural person. Your personal data.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed. That’s you!
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – ForestNation.
We promise to follow the following data protection principles:
The Data Subject has the following rights:
Information you have provided us with
Depending on the form you fill out and the related function, this might be your e-mail address, name, billing address, home address etc – mainly information that is necessary for helping you with your enquiry, delivering you a product/service or to enhance your user experience with us.
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any), your logged in sessions etc. This information is used to improve your customer experience, and to save you time using our website. When you use our services or look at the contents of our website, your activities may be logged. See more on cookies here.
Social Login Information
We collect your public profile data only from your consent that you grant before initiating Social Login, from the social network used to login at our website. This data includes your first name, last name, email address, link to your social media profile, unique identifier, link to social profile avatar. This data is used to create your user profile at our website. You can revoke this consent at any time by sending us an email. For more information about how this data may be used see Facebook’s data privacy policy.
Comments
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Facebook Commenting Information
We embed Facebook Comments plugin to allow you to leave comment at our website using your Facebook account. If you decide to use this facility this plugin may collect your IP address, your web browser User Agent, store and retrieve cookies on your browser, embed additional tracking, and monitor your interaction with the commenting interface, including correlating your Facebook account with whatever action you take within the interface (such as “liking” someone’s comment, replying to other comments), if you are logged into Facebook. For more information about how this data may be used see Facebook’s data privacy policy.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We use your Personal Data in order to:
Empower you to Plant Trees and create ForestNation, and to provide our service to you and Mother Earth. This includes for example: registering your account; checkout processing; posting content like tree posts and ,making comments on our website; taking courses and quizzes, collecting points called SEEDS, some basic social community features, providing you with products and services that you have requested; communicating with you about your interactions with our website and the amazing impact we create together; notifying you of changes to any services; enhance your customer experience; fulfill an obligation under law or contract.
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
As long as you have not informed us otherwise, we consider requesting that you plant trees to support our mission and offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
We Process your Personal Data in order to fulfill obligations rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
We will inform you of any further Processing and purposes.
We do not share your Personal Data with strangers or sell it to third parties. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We share your data with:
Our processing partners:
Our email processing partners:
Our business partners:
Connected third parties:
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
Other website visitors and our team can see your published Content (Comments, Pages, Posts, Forums)
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.
We use Cloudflare’s website DNS and security features. Cloudflare’s privacy policy.
We use WordPress Multisite self-hosted software and all your personal information will be stored in WordPress databases on Liquid Web servers. Liquid Web’s privacy policy. Your data is secured using SSL Encryption on a secure server behind a firewall.
Should any event occur where customer data has been lost, stolen, or potentially compromised, our policy is to alert our customers via email no later than 48 hours of our team becoming aware of the event. We will also report such incident to any required data protection authority. We will work closely with any customers affected to determine next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.
If you have an account with us, note that you have to keep your username and password secret.
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions. The cookies may contain hashed data (anonymized string) so you don’t have to worry about someone seeing your username and password by reading the cookie data.
We use cookies for the following purposes:
You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com.
CloudFlare
__cfduid
The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the specific visitor’s machine is trusted (e.g. because they’ve completed a challenge within your Challenge Passage period), the cookie allows us to identify that client and not challenge them again. It does not correspond to any user ID in your web application, and does not store any personally identifiable information.
WordPress Login Cookies
wordpress_[hash]
wordpress_sec_[hash]
wordpress_logged_in_[hash]
wp-settings-{time}-[UID]
On login, wordpress uses cookiea to store your authentication details, to save you time logging on each visit. If you don’t have the cookies, WordPress will require you to log in again, every-time, in order to view your account and get full access to our facilities. After login, wordpress sets a cookie, which indicates when you’re logged in, and who you are, so it can supply you will relevant information about your account etc. WordPress also sets cookies to customize your view of user interface.
WordPress Commenter Cookies
comment_author_{HASH}
comment_author_email_{HASH}
comment_author_url_{HASH}
When you comment on our website, you get cookies stored on your computer for convenience, so that you don’t need to retype all your information again when you want to leave another comment. The commenter cookies are set to expire a little under one year from the time they’re set.
Google Analytics
_ga
_gid
We use Google Analytics and their cookies measure traffic behaviour on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.
Stripe
_stripe_mid
_stripe_sid
We use Stripe payment gateway to process payments if you select to pay by card. These cookies are essential to process your payment.
Woocommerce
wp_woocommerce_session_[hash]
woocommerce_items_in_cart
woocommerce_cart_hash
We use Woocommerce, a wordpress plugin, to create our shopping process and tree planting process. Theses Woocommerce cookies are essential for this process to work properly.
WordPress Theme
pixel_ratio
spb_image_resizer_pixel_ratio
Our wordpress themes use cookies to render images based and layouts based on your screen and browser size.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Links to the privacy policies of the most common services have been included here:
CONTACT DETAILS OF THE DATA PROTECTION OFFICER / GDPR OWNER:
Andrew Pothecary
ForestNation Ltd
1st Floor
2 Woodberry Grove
Finchley
London
N12 0DR
UK
We reserve the right to make change to this Privacy Policy.
Last modification was made 24th May 2018.
These cookies are absolutely essential for our website to function. They are loaded by default when you interact with different sections and facilities in our website. We anonymize IPs with Google Analytics so that you are anonymous in our site statistic.
Cookie | Description |
---|---|
__cfduid | The cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address d apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information. |
__stripe_mid | Stripe sets this cookie on our checkout page so you can make payments using credit card via their secure payment gateway. |
__stripe_orig_props | Stripe sets this cookie on our checkout page so you can make payments using credit card via their secure payment gateway. |
__stripe_sid | Stripe sets this cookie on our checkout page so you can make payments using credit card via their secure payment gateway. |
01AI | PayPal sets this cookie on our checkout pages to gather anonymous technical information regarding the user's browser, operating system, IP address and screen resolution as well as the user's navigation on the website. |
bp-activity-filter | Enables some community features like filtering activities |
bp-activity-scope | Enables some community features |
bp-members-filter | Enables some community features like filtering groups and members |
caosLocalGa | This cookie is installed by a plugin we use for Anonymous Google Analytics. It stores information anonymously and assigns a randomly generated number to identify unique visitors. It calculates visitor, session, campaign data and site usage. |
caosLocalGa_gid | This cookie is installed by a plugin we use for Anonymous Google Analytics. It stores information anonymously and assigns a randomly generated number to identify unique visitors. It calculates visitor, session, campaign data and site usage. |
cli_user_preference | Keeps track of the cookie consents for on the current domain. |
cookielawinfo-checkbox-advertisement | This cookie is set by GDPR Cookie Consent plugin to check whether or not the user has given the consent to the usage of cookies under the category 'Advertisement' |
cookielawinfo-checkbox-analytics | This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Analytics'. |
cookielawinfo-checkbox-necessary | This cookie is set by GDPR Cookie Consent plugin. The purpose of this cookie is to check whether or not the user has given the consent to the usage of cookies under the category 'Necessary'. |
cookielawinfo-checkbox-performance | This cookie is set by GDPR Cookie Consent plugin to check whether or not the user has given the consent to the usage of cookies under the category 'Performance' |
heateorSsSLOptin | Social login cookie necessary to use social login options. |
PHPSESSID | This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed. |
po_assigned_roles[0] | Controls WordPress plugins that load according to user role if you login. |
PYPF | PayPal sets this cookie on our checkout pages to recognise its customers and to shorten the time the user needs to log in to his PayPal account by checking his email on PayPal database. |
viewed_cookie_policy | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
woocommerce_cart_hash | Remembers items in your cart or ForestPlay planting process. |
woocommerce_items_in_cart | Remembers items in your cart or ForestPlay planting process |
wordpress_logged_in_e79adce88cfe9ed18600b367f118de42 | Indicates the user is logged in for interface use. |
wordpress_sec_e79adce88cfe9ed18600b367f118de42 | Controls WordPress access |
wordpress_test_cookie | Session cookie, tests whether cookies are enabled or not. |
wp_woocommerce_session_e79adce88cfe9ed18600b367f118de42 | Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer |
Analytics cookies help us understand how our visitors interact with the website. The cookies collect this data and are report it anonymously. If you turn these off some videos will may not play properly.
Cookie | Description |
---|---|
_gat | This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites. |
GPS | This cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location |
tk_ai | Stores a randomly-generated anonymous ID. This is only used within the our admin dashboard area and is used for usage tracking, if enabled. |
vuid | We use Vimeo to embed videos onto our website. These cookies are used by Vimeo to collect analytics tracking information. |
YSC | This cookies is set by Youtube and is used to track the views of embedded videos. |
We don’t show you adverts. We don’t resell your information. But embedding videos does allow 3rd Parties to show you adverts via their video embeds.
Cookie | Description |
---|---|
IDE | Used by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile. |
VISITOR_INFO1_LIVE | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |