Someone in finance has started asking what the merch line returns. Not cancelling it. Asking about it. That is a harder question than it sounds, because most merch spend is never measured past the delivery note.
A branded item earns nothing on the day it is handed over. It earns when someone keeps it. A tote in a cupboard is a cost. A tote carried twice a week for a year is a media buy at a price no other channel gets close to.
So the test is short. Will they keep it, and will they use it where other people can see it?
This is a guide to ordering branded merchandise against that test. What each category is good at, where the money goes besides the item itself, the questions to ask a supplier before you sign anything, and what to order for each use case. ForestNation is a corporate tree gifting company, and 500+ businesses have planted nearly 2 million trees through it. If a branded kit people plant is already what you are after, you can order custom branded Tree Kits and come back to the rest.
Key Takeaways
- US promotional product distributor sales reached $27.1 billion in 2025, up 1.3 percent, according to PPAI’s 2025 sales volume estimate. Merch budgets are being questioned, not withdrawn.
- 78 percent of US consumers say they would keep a promotional item because it is useful, per ASI’s 2026 Ad Impressions Study. Usefulness decides the keep rate, not the logo.
- The share of promo suppliers being asked about sustainability credentials rose from 71 percent to 76 percent in a single year. Your brief now has to answer a second question.
- Most of the waste in a merch budget sits outside the unit price: origination, freight and duty, storage, kitting and unclaimed stock.
- Seven questions separate a supplier who knows their supply chain from one who is reselling a catalogue. Ask them before the artwork goes over.
Is branded merchandise dying, or is the budget being audited?
It is being audited. US distributor sales of promotional products reached $27.1 billion in 2025, a rise of 1.3 percent, according to PPAI’s sales volume estimate published in January 2026. That is growth, but slower growth, and PPAI puts the squeeze down to tariff volatility, rising freight and compliance costs, and tighter client budgets. Its summary of the year was blunt: many distributors sold more but made less.
You will hear that large brands are walking away from physical merch. Check that before you repeat it in a budget meeting, because a promotional buyer will know it is wrong. Microsoft runs a public merchandise store at microsoftmerchandise.com, open and trading today. Image Source, the promotional products distributor, plants a tree for every order it takes through ForestNation, including branded forests for clients such as Microsoft and Mercedes-Benz. Companies at that size are not leaving merch behind. They are being more particular about what carries their name.
What has changed is the second question at the point of order. Between 2024 and 2025 the share of promotional product suppliers fielding sustainability enquiries rose from 71 percent to 76 percent, and among distributors it jumped from 27 percent to 36 percent, in ASI research. We looked at how that is playing out among the largest distributors in our read of the PPAI Top 100 responsibility study.
So the brief on your desk has two readers now. The one who wants the merch to work, and the one who wants to know what it is made of and where it came from.
What counts as branded merchandise?
Branded merchandise is any physical item carrying your logo or brand that you give away rather than sell. Apparel, drinkware, bags, tech accessories, desk items and grow kits are the bulk of it. Buyers and suppliers use promotional merchandise, company merchandise, corporate merchandise and swag to mean the same thing, so do not read anything into which word a quote uses.
What matters is what each category is good at. ASI’s 2026 study puts T-shirts at 16.1 percent of industry sales ($4.3 billion), drinkware at 10.4 percent ($2.8 billion), polos at 9.5 percent, caps at 9 percent and bags at 7.2 percent.
- Apparel. Strong for internal identity, event teams and anything where people want to look like they belong. Weak for client gifting, because sizing is a guess and the leftovers become storage.
- Drinkware. Daily, visible, in front of colleagues. It works hard when someone adopts it. The risk is that most desks already have three.
- Bags. Cheap reach. The same study found a $6 tote generates nearly 5,000 impressions across its life, a cost per impression of about a tenth of a cent.
- Tech accessories. High perceived value on the day. Short life, and the hardest category to answer questions about, because you often cannot say where the components came from.
- Desk items and grow kits. They stay in one place, in view, and a grow kit gives the recipient something to do rather than something to own. That is the category people keep looking at for longest.
If you want to compare specific items rather than categories, we have the sustainable promotional products comparison, with the materials and trade-offs for each.
What makes company merchandise something people keep?
Usefulness. In ASI’s 2026 Ad Impressions Study, 78 percent of US consumers said they would keep a promotional item because it is useful, and 79 percent said they would have a more favourable impression of an advertiser after receiving promo. The branding is not what buys the shelf space. The job the item does is.
Three things raise the keep rate, and none of them cost more:
- It does a job the person already has. Not a job you invented for the campaign.
- It is good enough to use in public. A recipient will not carry something that makes them look cheap, whoever paid for it.
- It comes with a reason to keep it. A name on it, a story behind it, or something that changes over time.
That last one is why grow kits and living gifts hold attention long after the event. The item is not finished when it arrives. We wrote about the same effect in promotional giveaways that keep working after the event.
What survives an audit is not the cheapest line. It is the line where someone can say what happened afterwards.
What are you paying for in a corporate merchandise budget besides the item?
The unit price is usually the smallest honest number in the quote. The rest of it sits here:
- Origination and setup. Screens, plates, digitising, proofs. Fixed cost, so it punishes small runs.
- Minimums and overs. You order 500 because 300 is not quotable, then 200 sit in a box.
- Freight and duty. PPAI named tariffs and freight among the main pressures on distributor margins in 2025. Those costs land somewhere, and it is usually your line.
- Storage. Pallet space is a monthly cost that never appears in the original approval.
- Kitting and fulfilment. Packing, addressing and shipping to individuals costs more per head than the item did.
- Unclaimed stock. The quiet one. Anything ordered on a size curve or a headcount forecast has a tail you will write off.
Ask your supplier to quote landed cost per item received by a person, not unit price. It changes which option wins more often than you would expect. If you are ordering at volume, the same maths applies to bulk corporate gifts that do not feel mass-produced.
What are the best company merch ideas by use case?
Start from who receives it and what you want to happen next, not from a catalogue.
- Recruitment and careers events. Candidates take everything and keep almost nothing. Order one good item rather than a bag of five, and put the careers page behind a QR code on it.
- Client thank-you. This one is judged as a gift, not as swag, so it has to feel chosen. A branded item the client plants, keeps or displays beats a hamper that is gone by Friday. We make the same case in corporate gifts with a logo that do not end up in a drawer.
- Event and trade show handouts. Volume forces the price down and the quality with it. Split the budget: something small for everyone, something worth keeping for the conversations that matter. We covered the waste problem in trade show giveaways that do not go to waste.
- Employee onboarding. The first item a new starter gets sets the tone. It should be useful on day one and not require a size.
- Campaign launch. Tie the item to the message. If the campaign is about growth, send something that grows. If it is about a number, put the number on it.
What should you ask a promotional merchandise supplier before you order?
Seven questions. A supplier who knows their supply chain answers them in one email. A supplier reselling a catalogue will go quiet on at least three.
- Where is this made, and by whom? Country, factory, and whether they have been there.
- What is the packaging, and does it get binned on arrival? Plenty of items arrive wrapped in more material than the item itself.
- What is the real lead time if artwork lands a week late? Ask for the date they need files, not the date they promise delivery.
- What is the minimum, and what happens to overs? Get the answer in writing before you approve a quantity.
- What evidence backs the environmental wording on your website? Ask for the measurement, the site, the year and who did it. A claim with no method behind it is a risk they are handing to you. You can check your own copy against the US FTC Green Guides, the UK CMA Green Claims Code and the EU ECGT with a free scan at GreenClaim.ai.
- Who stores and ships this, and who pays when it is not claimed?
- What can I report afterwards, in numbers? If the answer is nothing, you have found why the line is being audited.
Our guide on how to choose a swag vendor covers samples, payment terms and minimum orders.
Promotional merchandise that plants trees
ForestNation makes custom branded Tree Kits. Handmade, plastic-free compostable packaging, and everything a person needs to grow a tree from seed on a desk or a windowsill. Your branding goes on the kit. For every kit ordered, we plant more trees in Tanzania. That is the You Plant, We Plant part.
The mechanism is three steps. You send it. They plant it. They remember who sent it, every time they water it.
The proof is in what other companies have done with it. Solution Group planted 134,000 trees by tying 100 trees to every 5,000 euros of client spend. Philips Monitors plants a tree for every monitor sold. Image Source plants a tree for every order it takes. Across 500+ companies, nearly 2 million trees.
The numbers behind those trees are our own. The Working Trees field study measured 0.025 tonnes of CO2 absorbed per tree per year across five planting sites in Tanzania, with a 30 percent uncertainty discount already applied. Those are field-measured figures, not carbon credits, and you can read the FN impact methodology in full. If you want the wider argument, we set it out in sustainable marketing with promotional products.
For teams and clients you cannot ship a box to, digital Gift Stories do the same thing by email, anywhere in the world.
Picture the desk it ends up on. Six months after the campaign, there is a small tree on it, and the person watering it knows exactly who it came from.
Where to start
Take the merch line you would defend if finance asked tomorrow. Run it against the test at the top. Will they keep it. Will they use it where other people can see it. Can you say afterwards what it did.
If the answer to any of those is no, change the item before you change the budget.
If it is yes and you want the branded version, see branded Tree Kits and we will quote your quantity and artwork.
A gift does not end when it arrives. It begins.
Research and References
- Promotional Products Association International (2026). PPAI Sales Volume Estimate, 2025 US distributor sales. PPAI 2025 sales volume estimate
- Advertising Specialty Institute (2026). 2026 Ad Impressions Study, five takeaways. ASI 2026 Ad Impressions Study
- Advertising Specialty Institute (2025). Demand for Sustainable Promo Is on the Rise. ASI sustainable promo demand research
- ForestNation. Working Trees field study and per-tree impact method. ForestNation impact methodology
Frequently Asked Questions
What is branded merchandise?
Branded merchandise is any physical item carrying a company logo or brand that is given away rather than sold, including apparel, drinkware, bags, tech accessories, desk items and grow kits. It is used for marketing campaigns, client gifting, events, recruitment and employee programmes.
What is the difference between branded merch and promotional products?
There is no practical difference. Branded merch, branded merchandise, promotional merchandise, company merchandise, corporate merchandise and swag all describe the same category. Suppliers and buyers use different words for it, and the industry body PPAI reports on it as promotional products.
How much should I spend per item on company merchandise?
Judge it on landed cost per item received by a person, not unit price. That figure includes origination, freight and duty, storage, kitting and the stock that goes unclaimed. One item at a higher unit price that gets kept usually beats three cheap ones that do not.
Is branded merchandise still worth ordering in 2026?
Yes, if it passes the keep test. US distributor sales reached $27.1 billion in 2025 and 78 percent of US consumers say they would keep a promotional item because it is useful. What has changed is the level of scrutiny, so budget the measurement alongside the order.
What are the best company merch ideas for a small budget?
Order one good item instead of a bag of five, choose something that does a job the recipient already has, and pick a category that does not need a size. Grow kits, drinkware and desk items travel furthest on a small budget because they stay in view.